Your Gift + Your Manners=Success
Your Gift + Your Manners=Success
There is a proverb that says “A man’s gift will open doors for him and allow him access to the presence of great men.” paraphrased. Some people may reference the “gift” as being literal, such as is customary when meeting a king or a foreign dignitary. Others may refer to a natural talent or ability that one possess which has the potential to produces great wealth or success.
No matter which interpretation of the saying you wish to subscribe to , one thing is certain, the gift you present and its presentation makes an impact. For the intent and purpose of this post, we will refer to the google definition of “gift “ as a natural talent or ability.
Never before have we lived in such a fascinating time in which we can have access to any product or service almost instantaneously. Information and entertainment are only a blogpost or a YouTube video away. As an entrepreneur or business professional you have the ability to market your gift on a local, national or global level. You have the ability to present your gift before great men and women of influence. You have the ability to present your gift before great men and women of influence.
Tragically, many gifted individuals lack the proper training in business etiquette and social skills that will allow them to grow or sustain their success.
The good news is that there has been a resurgence of professionals who recognize the importance of people skills and are sharing their expertise in civility on the various social platforms. What is the major message that they are sharing? People skills are about people, its not about you. Yep, its that simple.
Listen More, Talk Less
You know all that you know, in order to learn what you don’t know, you need to be listening to someone else to see what they know. The benefits of being an active listener are enumerable, when you listen to someone with intention, you discover who your client really is and what their true needs are. In that manner you may be able to market the product or service that best meets their need.
See the Need, Meet the Need
Once you have heard from you client, is the proper time to offer a service that best suits the need. If you come into the conversation with a predetermined solution to an unexpressed need, you immediately set yourself up for failure. If the expressed need is not something your business can fulfill but you know your competitor can fill that need, then offer the referral. Don’t be afraid of the competition. More often than not, your assistance and guidance to the potential client that you just sent out the door will be reciprocated by priceless word of mouth referrals because they have found someone that they trust.
“People will forget what you said, People will forget what you did, but people will never forget how you made them feel.” ~Maya Angelou
Saying thank you is one of the foundational principles of etiquette. However simply saying thank you is not enough, you have to be sincerely appreciative of you customers and clients in order for them to feel that appreciation. When customers know and feel that they are valued they will not only continue to do business with you, they will look forward to it.
These are just a few of the simple ways in which you can stay memorable and relevant as you walk through the doors that your gift has opened for you. I would encourage you to connect with an etiquette consultant to explore more information on how your manners can lead to profitability.